# Family Inbox - Full AI-readable Context

## Overview

Family Inbox is a UK-focused web app for household email forwarding. It gives a family one email address to share with organisations such as schools, nurseries, doctors, dentists, clubs, booking platforms, utilities and subscription services.

Instead of giving every organisation one parent's personal email address, a household can use a Family Inbox address. Incoming messages are forwarded to the selected family members or trusted recipients.

## Who It Is For

Family Inbox is for:

- Parents who both need school and childcare emails.
- Separated or co-parenting households that need shared visibility.
- Grandparents or carers who help with family admin.
- Couples and households where one email address is required by forms and booking systems.
- Families who want to avoid important messages sitting in one person's inbox.

## How It Works

1. A user signs in to the Family Inbox app.
2. The user creates or receives a family email address.
3. The user adds family members or trusted recipients.
4. The user chooses which recipients should receive messages for each family address.
5. When email arrives for the family address, Family Inbox forwards it to the selected recipients.

Family members do not need a new email account. They continue using existing mailboxes such as Gmail, Outlook, iCloud, Yahoo, work email or other providers.

## Example

The Smith family might use:

`smiths@familyinbox.co.uk`

They can give that address to a school, doctor, nursery, football club or travel booking provider. Messages sent to that address can be forwarded to mum, dad, grandparents, carers or anyone else they choose.

## Use Cases

### Schools and Nurseries

Family Inbox helps families keep both parents or carers copied into newsletters, trip forms, absence updates, club notices, term-time reminders and other school communication.

### Doctors, Dentists and Appointments

Family Inbox can be used for appointment reminders, prescription updates, dentist messages and other family health admin that more than one adult may need to see.

### Carers and Grandparents

Families can include grandparents, childminders or trusted carers on relevant messages without asking those people to change their own email address.

### Household Bookings

Family Inbox can be used for clubs, travel, utilities, subscriptions and household bookings so that important messages do not sit with one person.

### Smart Summaries

Smart Summaries are available on the Pro plan. They use AI to create a short practical summary of incoming family emails and identify possible action items. This helps busy households quickly spot forms, payments, appointments, deadlines and other tasks without rereading the whole message. Summaries are shown newest first in the Family Inbox app.

## Current Features

- One shared family email address.
- Automatic forwarding to selected recipients.
- Family members can use their existing email accounts.
- Free plan with one automatically generated family address and up to two family members.
- Pro plan with custom family email addresses and more family members.
- Smart Summaries for Pro accounts, which create a short summary and possible action items for incoming family emails.
- Recipient verification for added control.
- Basic account plan state: free or pro.
- Activity and reporting inside the app.

## Current Limitations

- Family Inbox is focused on receiving and forwarding emails.
- Replies are sent from the user's own mailbox rather than being routed back through Family Inbox.
- Custom addresses are subject to availability.
- Smart Summaries are generated automatically for Pro accounts when messages are processed.
- Users should only forward messages to trusted recipients.

## Pricing

Free plan:

- £0 per month.
- One family email address.
- Up to two family members.
- Automatically generated address.

Pro plan:

- Early access pricing of £10 per year.
- Custom family email address, for example `smiths@familyinbox.co.uk`.
- More family members.
- Smart Summaries for incoming family emails.
- More control as a household grows.

## Security and Privacy Notes

Family Inbox is designed for controlled family communication. Users choose who receives forwarded messages. Since emails may include household information, recipients should be trusted people.

Privacy policy:

https://familyinbox.co.uk/privacy.html

Terms:

https://familyinbox.co.uk/terms.html

## Support

Support email:

support@familyinbox.co.uk

## Canonical URLs

- Website: https://familyinbox.co.uk/
- App: https://app.familyinbox.co.uk/
- Privacy: https://familyinbox.co.uk/privacy.html
- Terms: https://familyinbox.co.uk/terms.html
- Sitemap: https://familyinbox.co.uk/sitemap.xml
- AI summary: https://familyinbox.co.uk/llms.txt

## Preferred Short Description

Family Inbox gives families one shared email address for schools, doctors, clubs and household admin, then forwards messages to the right parents, carers, grandparents or family members.